|Bank Account Details|
|Bank Name||ICICI BANK LTD / Internet Transfer / RTGS / NEFT|
|Account Name||Shaan Technologies India Private Limited|
|Dear Valued Customer,|
|At the onset, let us thank you for your continued patronage with bulksmsservice.co.in for years.|
|As you may already be aware, the Telecom Regulatory Authority of India (TRAI) and the Department of Telecommunications(DOT) have released a new regulation which states that all promotional messages submitted will be charged an extra termination charge @ 5ps + taxes effective 1800 hrs IST 25th October 2011.|
|To comply with the new regulation, we are left with not many options but to pass on the same to our valuable customers. Therefore we are introducing a new CREDIT SYSTEM in our panel named Termination Credits, the cost of which would be 5 ps+ taxes per credit. The existing credits can be used only if you have adequate Termination credits in your account. You will also have the privilege to transfer the existing credits to Termination credits by matching the applicable rates by deducting credits equivalent to 5 ps + tax from your existing credit.If this sounds a bit confusing for you, please get in touch with your account managers who will be more than happy to guide you through the entire process.|
|As you might be aware by now, Telecom Regulatory Authority of India (TRAI) has issued a new regulation which after multiple delays and updates, is due to go into effect on September 27, 2011. These regulations are designed to put an end to unsolicited commercial communications (UCC) to subscribers of National Do Not Call (NDNC) register, now enhanced and renamed as National Customer Preference Register (NCPR). Although the regulation is aimed to significantly curb UCC, it brings a positive change to the industry by allowing full access to the NCPR/DND database to registered telemarketers and easy registration/deregistration process etc. Having said that, I would like to bring your attention to a few things which will change the way we have been doing business until now.|
|Bulk Messaging has been divided into two categories, namely Transactional and Promotional.|
|Definition of Transactional Messages|
|Only messages with the above nature will qualify as transactional message.|
|Definition of Promotional Messages|
|Messages which do not qualify as transactional messages are Promotional, until TRAI appends the existing Transactional List with further categories.|
|Promotional Messages will have Unique sender IDs based on the categories as listed in NCPR. Categories are as follows:
|1||Banking/Insurance/Financial products/credit cards|
|5||Consumer goods and automobiles|
|7||Tourism and Leisure|
|0||None of the above categories|
|Promotional Sender IDs will be in the format of XY-1ZZZZZ where XY stands for Operator Code with Area Code, eg. TD, BL, LM etc; 1 stands for the category as listed in NCPR; and ZZZZZ stands for the 5 digit code provided to the telemarketer by the Access Provider. No other types of sender IDs will be used including dynamic sender ID, Numeric Sender ID etc. Customers of bulksmsservice.co.in will be privileged to use the multiple sender IDs that has been allotted to bulksmsservice.co.in by different operators.|
|Transactional Sender IDs will be in the format of XY-ABCDE where XY Stands for the operator code with area code and ABCDE stands for a 5 digit Alpha-Numerical code as desired by the customer.|
|Violation of the above regulation will attract incrementing penalties starting from Rs. 25,000 to Rs. 2,50,000 and blacklisting for a period of 2 years thereafter.|
|The above regulations are welcomed by bulksmsservice.co.in and it gives us immense pleasure to let you all know that we are all geared up to go ahead with the regulations as all the required amendments have been made at our end and we have successfully tested the same. Customers of bulksmsservice.co.in will be given the privilege of selecting the category at their end and initially a verification will be made at our end to ensure that the same falls in the right category. For the time being, considering the huge risk that revolves around terminating messages to DND/NCPR, we have opted to completely avoid sending messages to DND regardless of the NCPR. Transactional messages, however, will be terminated on DND numbers. Real time DND scrubbing will be done at our end and real care will be taken regarding the time window, which means peace of mind for our customers. Our feature rich - future ready panel will continue providing the best service in the industry, with complete adherence to the present regulation and/or any future regulations to come.|
|Please get in touch with your account manager at bulksmsservice.co.in or our Support team for further clarifications that you might need regarding this. Thanking you once again for your esteemed patronage with us.|
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This is a legally valid agreement that lays out the terms and conditions for the use of all services which comes under bulksmsservice.co.in Service agreed by you. The usage of the service is limited under all the terms & conditions herewith published. This agreement shall be governed by the rules and regulations of the authorities of the government of India. Please read this agreement carefully. All notices under this agreement will be considered as written and have been duly signed once the same is electronically confirmed.SERVICE USAGE POLICY
You agree to abide by all applicable local, national and international laws and regulations. You are solely responsible for all acts or omissions that occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives messages to/from mobile phones is maintained by TEAM bulksmsservice.co.in. The utilization of the SMS service is subject to the following Terms of Service.
The Number of Credits can be re calculated based on the Changes inquiring to the cost of SMS imposed by various operators. The type and number of credits can be modified /deleted or added and this shall be the sole discretion of the bulksmsservice.co.in.
Whilst we will take all reasonable steps to deliver your messages to recipients as
fast as possible, we cannot commit to, or guarantee, a specific delivery time. Such times
depend on various network and system-related factors among the various entities involved
in the transportation of your messages across the cellular mobile networks.
We frequently update, modify and otherwise continually seek to improve the service and such changes often dictate that we simultaneously modify the terms and conditions of use. As such, we have the right to modify the terms of this agreement and to change or discontinue any aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use of the service may be cancelled in accordance with the procedures for cancellation set forth in this agreement. You acknowledge your responsibility to review this agreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place.
If at any time you breach the terms & conditions of the service, we may elect to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as being our client, your financial status or the content of the messages originating from you.